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We Have Answers
Further Details
FAQ
We know you may have questions or concerns before beginning your session. So we've collated a few answers below. If you have any outstanding questions, please use the chat or contact us.
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Can I try a lesson before I sign up?Yes, you can try a lesson for 50% off the hourly rate. Lessons can be taken online via Skype, FaceTime, WhatsApp, Zoom or in person for New York City Student.
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Can I request the lesson to be in my home?Yes, our instructors will travel to you with reasonable miles distance.
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Can I cancel a package/lesson and request my money back?Absolutely, every unused lesson can be refunded. However, cancellation for single lesson within less than 24 hours notice is not refundable.
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If I miss my lesson appointment can I have a make-up class?Make-up classes are only available based on the instructor’s schedule. Make up lessons cannot be rescheduled a second time.
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Will I have access to perform live?Live Performance is not offered at this time; However, students are welcome to send a video recording of them playing an instrument to be displayed on our website and our social media accounts.
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